2. What if I need to make changes to my order?
Additions to your order are welcome, but are subject to availability of equipment. We request that no deletions be made less than 7 days prior to your order. This helps insure availability of equipment to those who may need the same equipment.

3. What if I need to cancel my order?
Please do so as soon as possible so that the items become available for those who may need them. If an order is cancelled more than 7 days prior to the scheduled date, all money paid will be refunded. The exception is when a sales representative has been to your home, hall, or office for a consultation/site evaluation. In this case, a minimum of $20 consultation fee will be deducted from your refund. If it is 7 days or less, deposit forfeiture or restock fees may apply.

4. How do I get the items I’ve rented?
You have two options: You can come here to “will call” the items, or you can pay for delivery service.
Will Call: Means you come here and load/unload items in your vehicle. While we are happy to assist you, the risk and responsibility for protecting our equipment and your vehicle is yours. Delivery and pick up are offered at reasonable rates and must be scheduled in advance. Deliveries will be made to a ground level location or loading dock. There will be additional charges for traversing rough terrain, going up or down stairs, or walking great distances from the parking facility. We must be informed of any of these conditions when placing the order.

Also, Please Note: The area in which you intend to place rentals needs to be clear when our drivers arrive. Our staff is NOT available to move your furniture, potted plants, or other assorted items.

5. When do I pay for my order?
The balance on your order must be paid in full when equipment is received. Baker Party Rentals accepts cash, personal and business checks, VISA, MasterCard, Discover, Traveler’s Checks, Cashier’s Checks, and Money Orders.

6. What if an item is broken/missing from my order on return?
All equipment will be counted and inspected for damage by our staff upon return of equipment. You will be charged a replacement fee for any missing items or permanently damaged unrentable items. We will assess a repair fee for any damaged items that we deem repairable.